Our Company Policy on Quality, Environment and Occupational Health and Safety

Our business processes are part of an integrated strategy to prevent errors and to increase customer and employee satisfaction. A process-oriented approach promotes teamwork within the company.

Our business activities are designed to reflect our sense of responsibility towards our employees, shareholders, society and the environment. With the help of designated methods for monitoring and measuring all our processes, we identify areas where action is needed to ensure continuous improvement of our products, processes and services and our standards of occupational safety and environmental protection and implement the necessary measures.

The quality of our products and processes is a prerequisite for customer satisfaction and for the competitiveness of our company. We have continuous improvement and optimization systems in place to ensure that these standards are maintained over the long term.

Of course, we also keep our activities at the state of the art where environmental protection is concerned. This includes our commitment to use resources sparingly and to minimize emissions that are harmful to the environment.

Of equal importance are the company’s objectives concerning occupational health and safety. Economic aspects do not take priority over the health and safety of our employees. It is our goal to achieve “zero accidents”, so prevention, hazard identification, risk assessment and risk management all play a very important role.

We are committed to complying with the relevant laws and legal regulations concerning environmental protection and occupational safety. We inform the authorities about environmental and safety issues relating to our activities.

We include our suppliers and customers in our service and data logistics systems.

Our employees on all hierarchical levels are the key to our success. Satisfied, motivated employees are essential if we are to satisfy our customers and shareholders.

Open communication, a cooperative management style and giving our employees shared responsibility in our business processes create the basis for an involved, reliable, creative and competent workforce. With this in mind, we offer appropriate training programmes for our employees.

All work performed by our employees is intended to secure our company’s business success. Taking the corporate strategy as our basis, we define annual targets and measurable indicators for quality, environmental protection and occupational safety and agree them with the departments involved.

Implementation of this company policy is guaranteed by our process-oriented management system that conforms to ISO 9001, ISO 14001 and OHSAS 18001.